Policies

Shipping, Returns, and Refunds Policy for Salon Savvy Boutique

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Shipping Policy

Processing Time:
- Orders are processed within 10-14 business days. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery:
- We offer various shipping options at checkout, with rates calculated based on your location and the weight of your order.
- Standard shipping typically takes 10-14 business days within the continental U.S.

Order Tracking:
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

Returns Policy

Eligibility:
- Items must be returned within 30 days of the purchase date.
- To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.

Non-Returnable Items:
- Certain items, such as clearance products, gift cards, and personalized or custom-made items, are non-returnable.

Return Process:
- To initiate a return, please contact our customer service team at Salon Savvy Boutique at 606-339-8330 to receive a return authorization.
- Once authorized, you may return your item to the address provided. Please include a copy of your receipt or proof of purchase.

Return Shipping:
- Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

Refunds Policy

Refund Processing:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds:
- If you haven’t received a refund after 10 business days, please check with your bank or credit card company, as processing times may vary.
- If you still have not received your refund, please contact us at 606-339-8330.

Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us to arrange the exchange.

Sale Items:
- Only regular-priced items may be refunded. Sale items are final and cannot be returned or refunded.


For any questions regarding our Shipping, Returns, and Refunds Policy, please contact us. We are here to assist you!
This policy aims to ensure a smooth shopping experience at Salon Savvy Boutique.